Dan Lathrop

About Dan Lathrop

I have over 15 years of driving customer-centric solutions. From Banking to Customer Success I\'ve carried this core value with me.I\'ve learned a lot over the last decade and a half, but something that\'s stuck with me is that we need to ask more questions. In my experience, when I hear a client tell me what they want, there\'s usually more to the story. By asking powerful questions I\'ve been able to understand who, what, where and why in all these scenarios. It\'s not that I don\'t trust my customers, but I like to go the extra mile to truly understand what\'s led them to this solution.Helping people is another core value - as an extravert it comes easily to me. Whether I\'m training, presenting, coaching, or listening my objective is to help provide value. It\'s important that my customers know I am their catalytic resource to help them reach set out goals.

Experience

1. Pi Sales Manager

   The Hartford

   Jan 2026 — Present

Education

• Massachusetts Bay Community College

  None, Liberal Arts and Sciences/Liberal Studies

  2007 — 2008

• IAP Career College

  Life coach Certification, Coaching

• Waltham high school

  Diploma

  2003 — 2007

Skills

• Communication
• Fundraising
• Marketing Strategy
• Social Media
• Microsoft Office
• Sales
• Social Media Marketing
• Employee Training
• Powerpoint
• Microsoft Excel
• Event Planning
• Business Development
• Microsoft Word
• Volunteer Management
• Training
• Discipleship
• Organizational Development
• Disc Profiling
• Customer Retention
• Customer Service
• Banking
• Mbti
• Strategic Planning
• Research
• Leadership Development
• Public Speaking
• Team Building
• Management
• Coaching
• Nonprofits
• Finance
• Community Outreach
• Marketing
• Project Management
• Teaching
• Time Management
• Drums
• Acoustic Guitar
• Leadership