Daniel Ferlita
Product leader. 8+ years driving customer success through data-driven strategies. Seeking to enhance customer journeys & maximize engagement.
- Role
- Designer Artist Cx Consultant Motivational Speaker at Charter Communications
- Location
- Milford, CT, US
- LinkedIn followers
- 500 followers
About Daniel Ferlita
I don’t just map customer journeys; I architect AI-driven ecosystems that resolve…
Experience
Designer Artist Cx Consultant Motivational Speaker
Jun 2024 — Present
Provided CX/UX/UI consultation services to website owners, focusing on improving user flows, accessibility, and overall user experience.• Conducted user research and gathered stakeholder requirements for various design and consulting projects, ensuring alignment with user needs and business objectives.• Managed multiple design and consulting projects simultaneously, adhering to deadlines and budgets while maintaining high-quality deliverables.• Created artwork for 10+ coloring books for adult and child audiences• Designed and created layouts for book publishing projects, streamlining the process by streamlining design workflows.• Developed marketing materials (e.g, posters, social media graphics, brochures) for conventions, movies, and local businesses.• Worked with local businesses on their apparel brands, designing logos and graphics to increase brand recognition.• Addressed audiences to discuss goal setting and Agile methodologies; presentation \"Agile for your personal life,\" focusing on practical application and personal productivity.
Education
Southern Connecticut State University
Masters in Business Administration, MBA
2004 — 2007
CT State Norwalk
Associate's degree, Architectural Engineering
1997 — 1999
Southern Connecticut State University
Bachelors of Science, Graphic Design
2000 — 2003
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