Daniel Karuseit
Gruppenleiter Service Development @Vodafone
Essen, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2024 — Present
Gruppenleiter Service Development @Vodafone
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Dusseldorf, DE
EDUCATION
1998 — 2006
University of Paderborn
Dipl.Inf.
2001 — 2002
Carleton University
Exchange Student
SKILLS
IT-ManagementPre-SalesCloud-ComputingKontaktzentrumIT Service ManagementIntegrationAcdCall CentersUnified CommunicationsCloud ComputingRoutingUcGenesysAvayaVoipIT-Service-ManagmentSolution ArchitectureCall-CenterCtiIvrIT OperationsSipTelecommunicationsIT ManagementContact CentersSlaPresalesIvr-SystemTelekommunikationCall CenterLösungsarchitektur
ABOUT DANIEL KARUSEIT
Planning and implementing Genesys routing solutions. Building WEM (Web Enterprise Monitoring) solutions based on that Routing. Troubleshooting of Genesys Routing and VoicInt WEM. Specialties: Genesys Routing and Monitoring
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