Daniel Jung
Client Success ManagerㅣCSAT 97%ㅣNPS 50ㅣ$1.5M+ Revenue
- Role
- Client Success Manager at Product Career Accelerator
- Location
- Williamsburg, VA, US
- LinkedIn followers
- 500 followers
About Daniel Jung
Client Success leader with 5+ years in CS, sales leadership, and ops strategy; driving…
Experience
Client Success Manager
Dec 2024 — Present
Tripled revenue from $100k to $300k/month in the first 2 months after joining.• Placed 115+ candidates in L6+ roles by leveraging targeted sourcing and personalized coaching.• Reduced TTV by 30% through targeted 1:1 coaching and group sessions, improving candidate readiness and accelerating job application conversions.• Lowered refund rate in my client portfolio from ~15% to 4% by implementing milestone-based onboarding and retention systems.• Volunteered to launch and lead a LinkedIn Optimization program that boosted recruiter engagement, garnering 18+ profile views overnight and inbound recruiter inquiries from companies like Meta, Amazon, TikTok, Intuit, LinkedIn, Roku, and GoFundMe.• Refined candidate outreach strategies to boost application-to-interview conversion rates by leveraging targeted messaging and CRM data.• Acquired valuable recruitment insights by actively engaging in 1:1 and group sessions with a seasoned Lead Technical Recruiter, Rawan Mohamed (ex-Meta, current Disney), to gain deep insights into candidate sourcing, interview processes, and recruitment best practices.• Developed comprehensive career frameworks that enhanced candidate interview readiness (resume, outreach, interview preparation, salary negotiation), helping clients secure up to 50% comp increases ($460K → $690K TC).• Facilitated strategic consultations with industry experts (e.g, Serges Nanfack, Ryan Kaminsky, Gaurav Nukala, etc) to provide actionable program improvement recommendations and enhance candidate support initiatives.
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