Daniel Zimmerman
Process Improvement Manager at GEICO
- Role
- Process Improvement Manager at GEICO
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Daniel Zimmerman
Goal-oriented Customer Service Manager with 10+ years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding customer service goals. Expertise in training and development, customer relations and problem-solving. Hardworking professional possessing excellent knowledge of management methods and techniques.
Experience
Process Improvement Manager
Mar 2026 — Present · Buffalo, NY, US
Education
Kenmore East Senior High School
High School Diploma, Regents Advanced Designation
2001 — 2005
Buffalo State University
Bachelor of Arts (BA), Media Production
2005 — 2009
Erie Community College
Non-Matriculated Student, Business Administration and Management, General
2010 — 2013
Skills
- Call Centers
- Team Building
- Customer Service
- Powerpoint
- Microsoft Excel
- Coaching
- Property & Casualty Insurance
- Data Entry
- Driving Results
- Customer Satisfaction
- Outlook
- Microsoft Office
- Microsoft Word
- Action Plan Development
- Insurance
- Hiring
- Following Up
- Root Cause Analysis
- Time Management
- Data Analysis
- Telephone Skills
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