Daniel Hughes
Technical Operations Lead @Terumo Blood and Cell Technologies
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WORK HISTORY
Technical Operations Lead @Terumo Blood and Cell Technologies
Larne, GB
EDUCATION
Queen's University Belfast
Bachelor of Science (BSc), Biomedical Sciences, Honours
Queen's University Belfast
Master of Business Administration - MBA, Business Administration and Management, General
ABOUT DANIEL HUGHES
At the forefront of technical support and laboratory operations, my role as a Technical Support Lead at Norbrook Laboratories has been marked by a steadfast commitment to service excellence and process efficiency. With the help of a dedicated team, we\'ve enhanced customer satisfaction by resolving intricate technical challenges and refining support workflows. My expertise in lab testing and project management, bolstered by PRINCE2® certification, has been vital in driving these improvements.Previously, managing multiple Covid-19 Mobile Laboratories across the UK for Randox Clinical Laboratory Services, my leadership was instrumental in ensuring the timely and accurate delivery of diagnostic services during a critical period. This experience honed my skills in operational management and stakeholder engagement, enabling our team to contribute significantly to public health efforts with rapid case identification and reliable testing processes.
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