Daniel Hickey
Residential Sales Training Delivery Manager at Cox Communications
- Role
- Residential Sales Training Delivery Manager, Cox Communications at Cox Communications
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Daniel Hickey
With over two decades of experience, including roles in customer experience, leadership…
Experience
Residential Sales Training Delivery Manager, Cox Communications
Apr 2017 — Present · Chesapeake, VA, US
Education
University of Rhode Island
Bachelor of Science, Resource Development
1993 — 1996
Skills
- Call Center
- Quality Assurance
- Leadership
- Customer Experience
- Account Management
- Change Management
- Direct Sales
- Strategic Planning
- Microsoft Office
- Sales
- Telecommunications
- Analysis
- Team Leadership
- Sales Management
- Solution Selling
- Operations Management
- Sales Operations
- Customer Retention
- Customer Service
- Business Analysis
- Business Development
- Call Centers
- Business Process Improvement
- Management
- Team Building
- Crm
- Training
- Customer Satisfaction
- New Business Development
- Strategy
- Process Improvement
- Cross-Functional Team Leadership
- Project Planning
- Project Management
- Salesforce.com
- Contact Centers
- Networking
- Product Management
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