Daniel Henderson
Manager of Security and Parking Services | Certified Healthcare Security Supervisor | New Memphis Fellow
- Role
- Manager of Security and Parking Services at Regional One Health
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Daniel Henderson
With an established track record at Regional One Health, my focus on security systems management and service cost reductions has saved the organization over Our team, leveraging my problem-solving skills and expertise in manufacturing process improvement, has minimized security force incidents by 45% through an advanced 16-hour de-escalation training program.Collaborating with Professional Development, we guided 60% of our organization through Nonviolent Crisis Intervention, leading to a notable decrease in workplace violence calls. My commitment to staff development and procedural excellence continually evolves to meet the dynamic needs of healthcare security and parking services, ensuring a secure environment for all.
Experience
Manager of Security and Parking Services
Jan 2018 — Present · Memphis, TN, US
Saved organization $303,500 in service calls on security systems through effectively troubleshooting and minor maintenance of equipment. Minimized Security use of force by 45% by developing a a extensive training program that included 16 hours of de-escalation training and approaches. Successfully collaborated with Professional Development to instruct 60% of the organization in Nonviolent Crisis Intervention. Minimizing workplace violence calls by 5% per year over the last 2 years. Developed standard operating procedures for the security department that addressed and adapted to changes with in the organization. Developed goals that focused on staff development and growth. The results allotted 80% of staff being promoted to leadership or higher paying positions within organization. It also allowed room for replacement when officers receive other opportunities.
Education
Strayer University
Master of Business Administration - MBA, Business Administration and Management, General
Strayer University
Bachelor's degree, Information Technology
ITT Technical Institute-Nashville
Associate of Arts and Sciences - AAS, Computer Systems Networking and Telecommunications
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