Daniel Hedden

About Daniel Hedden

Looking over my profile, you will note that I am a results-driven professional with proven expertise in leveraging data to facilitate informed business decisions.My documented history incorporates developing and implementing robust data-driven strategies, enhancing operational efficiency, and promoting revenue growth. Showcasing remarkable performances, I am adept at utilizing advanced analytics tools, interpreting complex data sets, and translating key findings into actionable business tactics. My demonstrated success in conducting extensive research, identifying business requirements, delivering actionable recommendations, and driving process improvement and business innovation is second to none.What makes me stand out are my solid skills in collaborating with high-performing teams and senior leadership to align analytics initiatives with organizational goals.Please feel free to contact me at d••••••••@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Business Analytics Manager

   2U

   Apr 2020 — Present · Boca Raton, FL, US

   I actively facilitate data-driven decision-making by stakeholders by accessing Amazon Redshift and Snowflake through tools such as Tableau, Salesforce, and SQL and providing insightful visualizations. Additionally, I support Vice President-level executives across functional teams in data analysis, contributing to increased operational efficiency and improved learner outcomes. I collaborate with stakeholders at various levels to define and document business requirements, ensuring alignment with organizational goals and standards.• Drove cost reduction of ~11% by detecting low/no converting channels.• Recognized opportunity to collect ~$3.5 -$4.5M annually from overdue invoices.• Generated approximately $240M in revenue annually while serving as Lead Analyst for the sales department.• Enabled transparency into business by offering reporting and attending meetings with 50+ university partners.• Boosted conversions by ~13% by assessing suboptimal business processes in collaboration with VP-Admissions.

Education

• Purdue Global

  Bachelor of Science (BS) Health and Wellness, Nutrition Sciences

  2008 — 2012

• UC Berkeley Extension

  Boot Camp, Data Analytics

Skills

• Customer Service
• Training
• Customer Satisfaction
• Marketing
• Marketing Strategy
• Call Centers
• Coaching
• Strategic Planning
• Employee Management
• Operations Management
• Higher Education
• Team Building
• Management
• Data Analysis
• Contact Centers
• Team Leadership
• Process Improvement
• Employee Training
• Microsoft Office
• Sales
• Leadership
• Leadership Development