Daniel Guse
Senior Success Manager, Large Enterprise Accounts | Sprinklr
- Role
- Senior Success Manager Large Enterprise Accounts at Sprinklr
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Daniel Guse
I am an experienced Customer Success Manager specializing in managing large enterprise accounts and enhancing customer satisfaction. Currently, I work as a Senior Success Manager at Sprinklr, focusing on building strong relationships with key stakeholders and ensuring effective use of our solutions.Previously, I spent over seven years at Cleo, progressing from an Account Executive to a Senior Customer Success Manager. My role involved business strategy, contract negotiation, and using analytical reports to drive user adoption and renewals. I prioritized delivering positive customer experiences through proactive relationship management.
Experience
Senior Success Manager Large Enterprise Accounts
Aug 2022 — Present · Chicago, IL, US
Education
Eastern Illinois University
Bachelor of Science (B.S.), Health Studies (First Responder Option)
2011 — 2013
Skills
- Salesforce.com
- Business Development
- Solution Selling
- Customer Service
- Leadership
- Community Outreach
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Office
- Sales
- Event Planning
- Time Management
- Lead Generation
- Qualifying Opportunities
- Social Networking
- Microsoft Word
- Team Leadership
- Public Speaking
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