Daniel Gurley

Senior Manager, Membership & Member Contact Center @ASHRAE

Atlanta, GA, US

Responsible for identifying the demographics and needs of ASHRAE’s membership and ways to increase membership, retain members and expand services and benefits. Staff liaison to one Society grassroots committee (multiple subcommittees), and responsible for the development and implementation of membership recruitment and retention programs. Conducting market research and member assessment surveys; and developing awareness-building materials and recognition and benefits programs. Managing the member contact center of section and ensuring the quality of service. Budget preparation; analyzing statistical data, development of promotional materials; coordination of logo merchandise; member and chapter support and supervision of 7 staff members.Assisted with the acquisition and transition of the Indoor Air Quality Association (IAQA).