Daniel Gonzalez
Group Customer Success Manager @ athenahealth | Empowering Clients, Driving Retention & Growth, Building Lasting Partnerships
- Role
- Group Customer Success Manager at athenahealth
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Daniel Gonzalez
As a Customer Success Manager at athenahealth, I serve as a strategic advisor to Multispecialty and Pain Management practices, helping them optimize workflows, drive adoption, and realize long-term value from their technology.With 10+ years of experience in healthcare and 5+ years focused on client success and patient experience, I take a relationship-first, proactive approach to identifying risks, removing roadblocks, and aligning solutions with my clients’ operational and business goals.At the core of my work is a simple goal: help healthcare organizations work smarter, deliver better patient experiences, and achieve measurable success
Experience
Group Customer Success Manager
Jun 2025 — Present · Atlanta, GA, US
Education
Florida International University
Bachelor of Science (B.S.), Biology/Biological Sciences
2012 — 2015
Florida International University
Bachelor of Arts - BA, Psychology
2016 — 2017
Florida International University
Minor, Sociocultural Studies
2017 — 2017
Miami Dade College
Associate of Arts (A.A.), Biology/Biological Sciences
2010 — 2011
Skills
- Patient Safety
- Data Entry
- Medical Charting
- Customer Service
- Microsoft Project
- Leadership
- Microsoft Excel
- Sales
- Hipaa
- Focus Groups
- Medical Terminology
- Emr
- Process Improvement
- Training
- New Business Development
- Organizational Leadership
- Peripheral Intravenous Access
- Hiring Practices
- Communication
- Management
- Team Building
- Microsoft Word
- Quality Assurance
- Time Management
- Research
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