Daniel Flores
Order Management Supervisor @Marroquin Organic International
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WORK HISTORY
Order Management Supervisor @Marroquin Organic International
Santa Cruz, CA, US
Managed approval, tracking, documentation, and execution of customer agreements and purchase orders• Monitor stock levels, update inventory systems, and report shortages or discrepancies. • Obtain freight quotes from various freight companies• Ensured accurate and timely processing of all purchase orders, invoices, and credits• Served as primary point of contact for daily customer interactions• Led employee training and onboarding initiatives• Oversaw monthly inventory reconciliation and balancing• Resolved delivery issues related to damage or infestation in coordination with Customers and Quality Control• Produced and analyzed daily and weekly operational reports, including open orders, outstanding deliveries, and invoicing summaries
SKILLS
ABOUT DANIEL FLORES
Seasoned professional with over 25 years of strong experience in Sales, Management, Customer Service, with extensive computer skills and Internet skills. Effective Manager of Large professional team of exempt and non-exempt employeesOverall experience in all positions:Strong customer service skills/public relation’s skills Excellent written and communication skillsExcellent analytical and decision making skills Strong mathematical skillsStrong Customer Satisfaction Skills Strong Sales SkillsStrong Management Skills Strong Leadership SkillsFluent speaking / reading / writing Spanish / English
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