Daniel Etiosa

Retail Assistant @Tesco

Manchester, GB

Delivered exceptional customer service, contributing to consistently positive feedback and a 15% increase in repeat customers• Accurately processed over 100 sales transactions daily, maintaining 100% cash register accuracy and minimizing discrepancies• Assisted in stock management, reducing out-of-stock incidents by 20% through proactive restocking and inventory checks• Collaborated with the team to maintain store presentation standards, helping improve mystery shopper scores by 10%• Supported shift leaders by coordinating tasks during peak hours, enhancing team efficiency and reducing customer wait times by 25%• Resolved customer issues promptly, maintaining a high customer satisfaction rating of 95%+• Demonstrated leadership skills by stepping up during shift leader absences, managing staff schedules, and ensuring smooth store operations