Daniel Dutton
Global Security Operations Lead @Sony Interactive Entertainment
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WORK HISTORY
Global Security Operations Lead @Sony Interactive Entertainment
US
Direct day-to-day GSOC operations, including staffing, workflows, escalation protocols, and service delivery.Lead incident response across all severity levels, ensuring timely resolution and effective communication with stakeholders.Develop and track KPIs and performance metrics, delivering actionable insights that drive operational decisions and continuous improvement.Improved 30% of SOPs, enhancing efficiency, consistency, and response effectiveness across global teamsLeverage OSINT and intelligence sources to proactively identify threats to facilities, personnel, and executive travel.Partner cross-functionally with IT, Facilities, and Security teams to troubleshoot and maintain physical security systems (access control, CCTV, alarms).Coordinate with vendors and internal stakeholders to resolve system and service issues.Provide advanced support for access control and identity management programs.Analyze operational data to identify trends, risks, and process gaps, implementing scalable solutions.Support training development and delivery for analysts, operators, and global partners.
EDUCATION
Heald College
Business Administration, Management and Operations
Chabot College
Computer and Information Sciences and Support Services
ABOUT DANIEL DUTTON
Corporate Security Expert with strong leadership capabilities and a proven ability to manage competing priorities as a central point of coordination. Skilled in making calculated decisions that drive operational efficiency and enhance security processes. Extensive experience in COMSEC, Controlled Cryptographic Items (CCI), global security operations, IT support, and operations management. Proficient in leveraging OSINT, SIGINT, and GEOINT to support strategic security objectives, with a consistent track record of successfully passing compliance audits.Specialties: GSOC leadership, OSINT & threat intelligence, incident response, physical & technical security systems, KPI-driven performance, and cross-functional team leadership. I turn complex security challenges into actionable strategies that protect people, assets, and operations—globally.Open to relocating and working remotely, hybrid, or onsite as needed.
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