Daniel Costa

Experience

1. Director of Accounts, Event Solutions

   Cvent

   Jun 2015 — Present

   Charged with identifying and closing sales opportunities within assigned account list. In charge of executing contract renewals, cross-sells, and up-sells including modifying client’s packages to include additional services. Tasked with presenting product and services information and support to large corporate accounts. Work cross-functionally with various teams within the organization to ensure projects are completed with high customer satisfaction. Key Tasks/Accomplishments: • Identify and close sales opportunities with clients, such as contract renewals, cross-sells, and up-sells. • Present products and services information to corporate accounts • Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown • Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization • Ensure customer issues are acknowledged and resolved within 24 hours • Develop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts • Set aggressive goals for annual revenue achievement against each account • Accurately forecast sales opportunities via pipeline report • Effectively and accurately manage personal revenue pipeline to maximize all business opportunities • Develop Salesforce best practices and train account management team • Met or Exceeded quota in FY ’16, FY ’17, FY ’18, FY ’19, FY ‘20, FY ‘21 and FY ‘22

Skills

• Self Starter
• Sales
• Saas
• Sales Management
• Business Development
• Account Management
• Social Media
• Marketing
• Enterprise Software
• New Business Development
• Project Management
• Leadership
• Customer Service
• Proficient in Microsoft Office Excel, Word, Access and Powerpoint, Salesforce, C
• Team Player