Daniel Collier
Head of IT @Hobbycraft
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WORK HISTORY
Head of IT @Hobbycraft
Bournemouth, GB
Leading the delivery and implementation of multichannel system developments for private equity owned specialist retailer. Project managing and consulting in areas of the business which encompass multi-channel ePOS systems, ecommerce and online trading sites, CRM and call centre systems and back office servicesDirect hands on experience in consulting and delivering the following multi-channel solutions:• Senior IT manager• IT Programme Management• Project Management• Multi-channel development Strategy Planning & Roadmap • Web and e Commerce / Mobile / Responsive• Ecommerce system migration• Third party selection & management• Fulfillment systems• Retail Consultancy• Call Centre and CRM systems and Consultancy• Microsoft Dynamics Nav ERP • LS Retail, Pebblestone & BI• Multi-channel ePoS systems• Systems Integration• Integrated Loyalty• EFT and payment gateways including gift cards• International Retail• Personalisation• In-Store ordering solution• PCI-DSS & Security Compliance • GDPR analysis• PWA Mobile sites
SKILLS
ABOUT DANIEL COLLIER
Experienced senior IT professional with a successful background and proven track record in B2C & B2B multi-channel retail systems, e-commerce solutions, strategic business change management, IT consultancy and devising IT strategies.Currently specialising in multichannel retailing to enable a joined up approach to customer driven sales. Direct hands on experience in consulting and delivering the following multichannel solutions:• In store ePOS solutions• Fully responsive ecommerce sites, and mobile apps• PWA Mobile sites• Card based loyalty programs• Gift card payment solutions• Payment gateways• Fulfilment system amendments• SEO and UX amendments to improve conversion rates• Front end personalisation • In-Store ordering solution• Promotion engine improvements• Ecommerce platform migration• CRM and customer service improvement programs• PCI compliance• GDPR analysis• Microsoft Dynamics Navision
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