Daniel Brouder
West Virginia University Alumni
- Role
- Customer Experience Agent at Fanatics
- Location
- Point Pleasant Beach, NJ, US
- LinkedIn followers
- 500 followers
About Daniel Brouder
WVU Class of 2024 Honors Student Finance Major
Experience
Customer Experience Agent
Jul 2025 — Present · Jersey City, NJ, US
Help share customer insights and trends to all areas of the business including product, marketing, and operations- Resolve all customer issues, questions, incidents, complaints, etc. in a timely and professional manner and to the complete satisfaction of the customer- Recognize possible suspicious, fraudulent or AML activity and partner with the Fraud team to resolve- Utilize tools such as Salesforce and Tableau to provide the best service possible.
Education
West Virginia University
Bachelor's
2020 — 2023
Point Pleasant Borough High School
High School Diploma
2016 — 2020
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