Daniel Biernacki

About Daniel Biernacki

Dan is a senior executive with a track record of helping organizations create and execute game-changing digital transformation strategies. He specializes in developing a deep understanding consumers and their wants and needs, the commercial value-levers of a business, and aligning both to transform end-to-end service delivery. He is passionate about creating delightful user experiences and providing flawless solution delivery execution. Dan has extensive experience bootstrapping, building, and leading global teams responsible for the research, design, development, and deployment of cutting-edge consumer-facing solutions in both public and private sector. This experience includes overseeing all efforts related to Experience and Service Design, Creative and Content services, and designing and deploying solutions that enable both Self-Service Experiences and Back-office Automation. Dan’s experience in each of these domains demonstrates his ability to execute with speed and scale to meet evoling customer needs while applying a deep understanding of the unique nuances and challenges associated with executing within highly regulated sectors, such as regulatory compliance, security and privacy concerns, accessibility, and the complexities of legacy systems.

Experience

1. Senior Vice President - Digital, Design, and Experience

   Maximus

   Jan 2021 — Present

   Dan is responsible for the reimagination and digitization of the experience of interacting with government services that Maximus provides to, and on behalf of, it\'s customers.In this role, Dan leads a team that develops and execute game-changing digital strategies through understanding users, creating delightful user experiences, and providing flawless solution delivery execution. He leads teams responsible for the research, design, development, and deployment of cutting-edge consumer-facing public sector solutions. This includes overseeing all efforts related to Experience and Service Design, Creative and Content services, and designing and deploying solutions that enable both Self-Service Experiences and Back-office Automation. Each of these domains demand a deep understanding of the unique challenges and requirements within the government sector, such as regulatory compliance, security and privacy concerns, accessibility, and the complexities of legacy systems. Dan collaborates with partners and stakeholders both within and outside of Maximus to create innovative solutions with speed and scale to meet the evolving needs of government service consumers while driving digital transformation within the organization.

Education

• Rutgers University

  Information Technology and Informatics