Daniel Bailey
Account Manager - Customer Success @BT Group
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WORK HISTORY
Account Manager - Customer Success @BT Group
Birmingham, GB
Support enterprise clients by delivering tailored communication and technology solutions. • Strengthen client relationships through a customer-first, results-driven approach. • Collaborate with teams to ensure organizations maximize their technology investments.Customer Success Account Manager at BT Group | Helping businesses stay connected through tailored communication and technology solutions.After six years of growth with BT Local Business — progressing from a trainee to a Sales Manager — I’ve joined BT Group to focus on supporting enterprise clients, strengthening relationships, and driving customer success.Passionate about problem-solving, collaboration, and delivering real value, I take pride in helping organisations get the most out of their technology. My approach is always customer-first, results-driven, and built on trust.
EDUCATION
University of West London
Bachelor's degree, Business Administration, Management and Operations
Halesowen College
Business Administration, Management and Operations
ABOUT DANIEL BAILEY
Sales Manager with experience across cloud, data, and mobile solutions, driving business growth and building high-performing teams. Skilled in pipeline management, strategic sales, and closing high-value deals. Passionate about delivering results, mentoring colleagues, and finding innovative ways to meet customer needs. Proven ability to thrive in challenging environments while maintaining focus on business objectives.
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