Daniel Armstrong-Hill

Project Manager @Unity Trust Bank

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

Project Manager @Unity Trust Bank

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Birmingham, GB

EDUCATION

2012

The Manchester Metropolitan University

MA English: Gothic Studies

2008 — 2008

Chartered Institute of Insurance

Certificate in Financial Planning, CF3

2003 — 2006

The Manchester Metropolitan University

BA (Hons) English, Literature/Gothic Literature

SKILLS

3gManagementCustomer ExperienceCall CentersTeam ManagementMobile DevicesLeadershipCommunication SkillsContact CentersCustomer ServiceMobile CommunicationsPerformance ManagementStakeholder ManagementTeam LeadershipAccount ManagementChange ManagementUnified CommunicationsTelecommunicationsService DeliveryGsm

ABOUT DANIEL ARMSTRONG-HILL

An accomplished Project Manager with a back-to-back track record of delivering programmes, projects and workstreams within regulated industries. I specialise in operational, change and digital project management, including as a Business Analyst in eliciting, documenting, and managing requirements. With additional skills in operational readiness, incident management and E2E project deliver, I excel using Agile, and Waterfall methodologies, and in ITIL environments. A strong leader, with superb problem-solving and decision-making skills, with sound commercial awareness and a highly personable approach.

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