Daniel Apperley-Roberts
Senior Leader (Collections) @Barclays
Nantwich, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Senior Leader (Collections) @Barclays
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Manchester, GB
EDUCATION
2014 — 2020
University of Chester
Master of Arts - MA, Business Operations & Customer Engagement
SKILLS
Business Relationship ManagementBusiness Process MappingChange ManagementComplaint ManagementFinanceRetail BankingLoss MitigationExpense ManagementConsumer LendingCreditManagementRelationship ManagementOutsourcingProject ManagementPrince PractitionerOperational RiskBusiness AnalysisProcess ImprovementProject DeliveryContinuous ImprovementCollectionsMergers & AcquisitionsTime ManagementCredit AnalysisCredit RiskStrategyVendor ManagementSix SigmaExecutive ManagementOperations ManagementLeadershipFraudCall CentersBusiness Process ImprovementOperational Risk ManagementAmlStakeholder ManagementCredit CardsCustomer Experience ManagementChannel Strategy Development
ABOUT DANIEL APPERLEY-ROBERTS
Experienced leader with a demonstrated history of working in the financial services industry. Skilled in People Development, Operations Management, Customer Experience, Contact Centers, Strategy and Continuous Improvement. Strong support professional with a Master\'s degree focused in Business Operations and Customer Engagement from University of Chester.
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