Daniel Antony C

Role: Business Process Lead at Tata Consultancy Services
Location: Chennai, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Daniel Antony C

As a dedicated Business Process Lead at TCS, I bring extensive expertise in leveraging…

Experience

Business Process Lead
Tata Consultancy Services
May 2023 — Present · Chennai, IN
Skilled in Stakeholder Management by facilitating daily updates and fostering collaboration across teams.2. Supporting on the agile environment during the deployment for the website on every week. Extensive expertise in analytical tools such as Quantum Metric, Adobe Analytics, Power BI to drive business outcomes.3. Proficient in executing A/B testing, developing Standard Operating Procedures (SOPs), and conducting Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with stakeholders to align strategies with business objectives.4. Adept at leveraging predictive analysis and building dynamic dashboards to solve complex problems and deliver actionable insights to stakeholders.5. Experienced in identifying and resolving user experience issues on eCommerce websites, ensuring smooth browsing and purchasing experiences.6. Collaborate closely with IT/Technical teams to address front-end and back-end challenges, creating and monitoring JIRA tickets for timely resolution.7. Focused on enhancing site performance, implementing innovative features, and improving overall user experience.8. Passionate about transforming data into impactful solutions and driving continuous improvement in business processes.9. Designed and published website surveys in Qualtrics monthly to gather insights on site performance and user experience.10. Collaborated with stakeholders to design and implement seasonal and event-based \"Top Hat\" banners for the US and UK regions (Events like Halloween, Black Friday, Independence Day, Winter sale and so on) showcasing special deals on selective product categories on the homepage to enhance user engagement and drive sales.

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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