Daniel Baker
Director Operations | Business Transformation | Strategic Planning | Sales Operations | Customer Experience
- Role
- Director of Operations, Strategic Buying Programs at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Daniel Baker
Sales operations professional with expertise in connecting strategy to outcomes through meaningful relationships, strategic planning and execution, process optimization, data driven operations management and empathetic leadership putting client experience and customer success at the forefront. If you would like to connect or know more about my professional story, please send me an InMail message or email me at t•••••••@gmail.com. Key Strengths: Customer Experience, Strategic Planning, Agile Methodologies, Relationship Building, Vendor Management, Process Design and Optimization, Data Analysis, DMAIC Data-Driven Processes, Operations Management and Support, Revenue Growth, Business Modeling, Sales Strategy, Customer Success, Project Management, Cross-Functional Collaboration, Written and Verbal Communication, Team Leadership, People Management, Critical and Analytical Thinking, Problem Solving, Executive Presentations
Experience
Director of Operations, Strategic Buying Programs
Nov 2023 — Present
Education
University of the Arts
Design
North Carolina State University - College of Management
Bachelor of Science, Business Administration: Finance
Skills
- Cisco Technologies
- Leadership
- Salesforce.com
- Word
- Program Management
- Public Speaking
- Database Administration
- Microsoft Office
- Planning
- Service Delivery
- Process Engineering
- Cisco
- Mentoring
- Customer Relations
- Process Improvement
- Team Leadership
- Windows
- Account Management
- Financial Analysis
- Excel
- Teamwork
- Problem Solving
- Operations Management
- Business Strategy
- Inventory Management
- Metrics
- People Management
- Customer Satisfaction
- Writing
- Customer Service
- Management
- Team Building
- Strategic Planning
- Cross-Functional Team Leadership
- Powerpoint
- Microsoft Excel
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