Dani M.

Fitness Professional | Collaborator | Project Management | Process Improvement | Motivates Others to Unleash Potential

Role
Assistant Manager of Guest Experience at lululemon
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dani M.

My name is Dani and I am the Regional Manager at GRIT BOX Fitness. Over the…

Experience

  1. Assistant Manager of Guest Experience

    lululemon

    Aug 2024 — Present

    Responsible for leading from the floor to build, manage, and develop team members. Create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. Ensure team delivers outstanding guest experience in line with company values and directives- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members- Engage team members by helping them understand how their work supports the success of the store and of lululemon overall- Implement the Store Manager’s People vision for the store and cascade to team members- Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillset\'s to drive key results and performance- Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins- Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance concerns- Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action- Accountable for delegated aspects of controllable budget and labor hours-Partner with other managers to review business data and metrics (e.g, profit and loss [P&L] statement) to inform planning processes (e.g, quarterly business review, sales planning, and hiring strategy).

Education

  • Wake Forest University

    Bachelor's degree

    2011 — 2015

  • Charlotte Catholic High School

    High School Diploma

    2008 — 2011

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Dani M. — Assistant Manager of Guest Experience at lululemon in Charlotte, NC, US | Unifers