Wendy Dang
Sr. Service Designer @ JPM Chase • Systems Thinker • Prev. Walmart Global Tech
- Role
- Service Design Senior Associate at JPMorganChase
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Wendy Dang
Welcome to my LinkedIn! I\'m a Senior UX and Service Designer with 5+ years of experience…
Experience
Service Design Senior Associate
Jul 2024 — Present · Plano, TX, US
In this role, I lead UX discovery and strategy initiatives to improve internal platforms used by financial bankers, while mentoring junior designers and managing cross-functional collaboration- Lead end-to-end discovery to identify user needs and align design with business goals using Salesforce CRM platforms- Guide UX designers in translating complex research insights into actionable design strategies- Mentor junior designers through project cycles and feedback, supporting skill development- Manage project scope, timelines, and dependencies to deliver key UX milestones on time- Facilitate stakeholder alignment across product, design, and technology teams.
Education
Louisiana State University Health Sciences Center
Master of Public Health - MPH, Health Policy and Management
2019 — 2021
Xavier University of Louisiana
Bachelor of Arts - BA, Biology, General
2014 — 2018
Designlab
UX Design
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