Danette Strawn
Senior Strategic Customer Success Manager at Gong
- Role
- Senior Strategic Customer Success Manager at Gong
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Danette Strawn
Experienced Customer Success Manager with a demonstrated history of working in the computer software industry. Skilled in Sales, WebEx, Customer Relationship Management (CRM), Professional Services, and Management. Strong business development professional.
Experience
Senior Strategic Customer Success Manager
Sep 2022 — Present
As a Senior Strategic Customer Success Manager at Gong, I partner with enterprise organizations to transform how they drive revenue intelligence, accelerate pipeline growth, and align teams around customer-centric outcomes. I lead post-sales strategy and adoption for Gong’s most complex customers, helping executives and front-line leaders leverage data, AI, and conversation insights to improve productivity, forecast accuracy, and customer retention
Education
University of Phoenix
Bachelor of Business Administration - BBA
Skills
- Software as a Service (Saas)
- Marketing Automation
- Email Marketing
- Integration
- Management
- Marketing
- Strategic Planning
- Financial Services
- Crm
- Customer Relationship Management (Crm)
- Saas
- Account Management
- Sales
- Customer Satisfaction
- Training
- Sales Operations
- Customer Retention
- Marketing Strategy
- Professional Services
- Salesforce.com
- Customer Service
- Selling
- Online Marketing
- Webex
- Integrated Marketing
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