Danette Olson
Sr. Business Applications Analyst
- Role
- Sr Business Applications Analyst at 11t Services
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Sr Business Applications Analyst
Present
Skills
- Customer Experience
- Program Management
- Team Leadership
- Acd
- Troubleshooting
- Process Improvement
- Ivr
- Mobile Devices
- Outsourcing
- Sip
- Business Process Improvement
- Telecommunications
- Crm
- Customer Retention
- Workforce Management
- Telephony
- Voip
- Data Center
- Training
- Customer Satisfaction
- Business Analysis
- Call Centers
- Managed Services
- Integration
- Account Management
- Project Management
- Product Management
- Software Documentation
- Avaya
- Contact Centers
- Saas
- Call Center
- Vendor Management
- Customer Relationship Management (Crm)
- Unified Communications
- Management
- Leadership
- Cti
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