Dan Dedels
- Role
- Senior Vice President, Customer Operations at Rhyme
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Dan Dedels
Assertive, results-oriented executive with proven ability to manage various business…
Experience
Senior Vice President, Customer Operations
Nov 2018 — Present
There are lots of moving parts involved in prior authorization, and they need to move in harmony, compelled by a common goal and working together. This is the heart of intelligent collaboration, and our mission here at Rhyme. The way we see it, intelligent collaboration doesn’t just improve the process; it replaces it altogether. Our platform brings payers and providers together in a real-time, shared knowledge network, bringing rhyme and reason to a historically disjointed process. Accountable for the Customer Operations organization, I’ve been tasked with leading a best-in-class customer management team, hyper-focused on execution. Inclusive of Account Management, Implementation, Integration and Customer Success, we’ve designed and implemented lean, efficient and repeatable internal processes for integrating, expanding and managing our provider customers.
Education
Clemson University
BA, Political Science
Skills
- Supply Chain
- Sales Operations
- New Business Development
- Business Process Improvement
- Crm
- Sales Management
- Budgets
- Leadership
- Forecasting
- Contract Negotiation
- Management
- Analysis
- Account Management
- Salesforce.com
- Customer Service
- Strategic Planning
- Project Management
- Business Analysis
- Healthcare
- Team Building
- Friendly Personality
- Sales
- Logistics
- Business Strategy
- Hospitals
- Process Improvement
- Training
- Energetic Team Player
- Cross-Functional Team Leadership
- Strategy
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