Dan Cole
Founder @Stellar It Support
Calgary, AB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2025 — Present
Founder @Stellar It Support
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Calgary, AB, CA
Led the transformation of conventional IT services to AI-driven automation at Stellar IT Support. • Designed autonomous support workflows utilizing voice recognition and NLP, enhancing resolution times. • Built integrated automation pipelines for seamless ticket handling, reducing operational costs. • Managed cross-functional teams while ensuring compliance with security standards like SOC 2 and ISO 27001.
EDUCATION
1998 — 1999
University of Phoenix
Media and Network Design
SKILLS
Red Hat Certified TechnicianSystem DeploymentCitrix XenmobileServersHyper-VExchange 2010Microsoft Sql ServerCisco SwitchesSystem AdministrationCca – Xendesktop 5VmwareRed Hat Certified EngineerCcaa Xenapp 6.5SonicwallVsphereMicrosoft ExchangeNetwork and Media DesignWindows 2008Ethical Hacking & Penetration TestingHyper VCitrix Certified Enterprise Engineer (Ccee)DnsCisco RoutersActive DirectoryWindows ServerMicrosoft ForfrontCitrix XenclientTrend MicroCca – Xenapp 6Red Hat Certified Security SpecialistVmware EsxHp Procurve NetworkingXendesktop 7Cca - Netscaler 9.2Microsoft Windows Server 2003Citrix Cloud PortalMicrosoft Group PolicyDhcpTerminal ServerSystem Center Suite
ABOUT DAN COLE
I’m the founder of Stella Unified an AI-driven platform built to…
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