Daniel Dan Bravery
IT Operations Manager @Travelopia
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WORK HISTORY
IT Operations Manager @Travelopia
SKILLS
ABOUT DANIEL DAN BRAVERY
A strategic and results-driven ITSM professional with over 10 years of experience delivering streamlined, scalable, and outcome-focused IT service solutions across highly regulated industries. Proven expertise in designing and implementing agile, automated ITSM frameworks that maximize operational efficiency, ensure governance, and enable business growth. I specialise in building and maturing service delivery teams, processes, and tooling from the ground up, as well as optimizing existing systems for lean teams scaling at pace. I\'m known for a collaborative and innovative approach, with a strong ability to communicate complex technical concepts to diverse audiences, from junior staff to C-suite executives. Adept at aligning ITSM strategies with business outcomes, leveraging cross-industry insights from HealthTech, FinTech, and Travel & Tourism to drive innovation and resilience. Passionate about mission-driven organizations where people and technology are central to success, and thrives in environments that value building from scratch, solving complex problems, and working at pace.
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