Dana Schwartz
Technical Support Manager - Emea Messaging @Twilio
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WORK HISTORY
Technical Support Manager - Emea Messaging @Twilio
Berlin, DE
Leading a team of 10+ people across multiple countries. Providing them with the conditions to perform their work the best way possible and provide high quality technical support to a vast variety of customers. Coaching, conversing and holding space for them to come up with ideas, to think critically and independently. Cultivating an environment of free thought, open communication and knowledge sharing.
EDUCATION
Raja yoga academy
Hatha Yoga Instructor, Yoga Teacher Training/Yoga Therapy
Tel Aviv University
BA, Philosophy
ABOUT DANA SCHWARTZ
A field manager and facilitator at heart. I enjoy bringing out the best in people and making it come afore. Holding space for people to work well as individuals and in a team. I love the close connection with humans and the ability to supply the best conditions for them to do their job the best way possible. I believe in knowledge sharing, building a team with individuals that serve as a support net for each other and for customers. Knowledge is never with one person, it lies within the team, the more it is shared, the better it becomes. Outside of work I\'m a trained photographer, a Bikram yoga teacher, a singer, a vegan, an animal lover and a promoter of animal rights.
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