Dana A. Safford
Now Retired
- Role
- Global Support Services Critical Situation Manager at Red Hat
- Location
- Burlington, MA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Dana A. Safford
Experienced Project/Program Manager | Incident Manager | Crisis Manager | Escalation…
Experience
Global Support Services Critical Situation Manager
Apr 2013 — Present · Westford, MA, US
Education
Northeastern University
BS, Marketing & Management
1977 — 1980
Mt Wachusett Community College
AS, Engineering Technology
1969 — 1971
D'Amore-McKim School of Business at Northeastern University
MBA, Business Administration & Financial Management
1983 — 1987
Boston University
Advanced Certificate, Project Management
2002 — 2003
Skills
- Vendor Relationships
- Pmi
- Resource Management
- Sla
- Hp
- Cloud Computing
- Enterprise Architecture
- Program Management
- Pre-Sales
- IT Operations
- Software Project Management
- System Deployment
- Crm
- Itil
- Solution Architecture
- Service Delivery
- Project Delivery
- Global Delivery
- Vendor Management
- Data Center
- Project Planning
- Strategy
- Crisis Management
- Cross-Functional Team Leadership
- Customer Relationship Management
- Storage
- Disaster Recovery
- Governance
- Service Management
- Mentoring of Staff
- Technology Transition & Deployment
- IT Outsourcing
- Business Process
- Pmo
- Problem Management
- Pmp
- Professional Services
- IT Strategy
- Management
- IT Management
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