Dana Mikulak

Executive Administrative Assistant @Lexus Of Mishawaka

At the front desk answer and accurately direct all incoming calls on a multiple line phone system for the entire dealership while welcoming each visitor to efficiently navigate the flow of the dealership. Conduct business operations by opening & closing dealership, alarm system trouble shooting & deactivation, requesting police & EMS assistance, ordering groceries catered lunch’s & office supplies, receive absence & tardy notifications including early departure requests. Compose correspondence, and process incoming-outgoing mail and packages. Assist in planning open house events and co host as requested. Utilize organization skills to accurately complete contracts, inventory transfers, invoices, mail, & process payments. I am proficient & I have the ability to troubleshoot a variety of computer programs, office equipment, & technology. Including but not limited to ADP, Cisco, CRM Vin Solutions, Gmail, Google Chat, Pro Law, Skype, & Microsoft Office Suite including Excel, Outlook, & Word. Office equipment experience includes copy machine, fax, printer, mail meter, & scanner. As an after hours cashier process deposits on cars, parts & service department invoices.Compose & conduct telemarket research surveys on behalf of the service department & compile data, gather list and random sample for data integrity.