Dana McCode
Director of Central Operations at Verizon
- Role
- Director - Central Operations at Verizon
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Dana McCode
Specialties: Project management | Executive storytelling | Awesomeness
Experience
Director - Central Operations
Nov 2024 — Present · Irvine, CA, US
Lead Sales Enablement teams in executing national strategies, increasing Retail channel productivity.• Performance manage large scale revenue generating and churn mitigation initiatives (i.e. lead generation/management, subscription-based and customer retention) to drive revenue growth.• Foster culture of learning and collaboration, ensuring exceptional results for internal and external customers
Education
University of Phoenix
BS, Business Management
2006 — 2009
California State University, Long Beach
Associate of Arts and Sciences (AAS), Microbiology
1996 — 1998
Skills
- Data Analysis
- Microsoft Office
- Troubleshooting
- Cellular Communications
- Telecommunications
- Event Planning
- Sales Operations
- Customer Retention
- Pricing Strategy
- Customer Service
- Mobile Devices
- Strategic Partnerships
- Billing Systems
- Program Management
- Call Center
- Wireless Technologies
- Cross-Functional Team Leadership
- Competitive Intelligence
- Marketing Strategy
- Product Management
- Quality Assurance
- Mergers & Acquisitions
- Uat Coordination
- Cdma
- Account Management
- Team Leadership
- Vendor Management
- Customer Experience
- Customer Satisfaction
- Project Management
- Business Intelligence
- Process Improvement
- Leadership
- Call Centers
- Marketing
- Wireless
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