Dana Kim
ITSM product and service manager
- Role
- Itsm Product and Service Manager at Southern California Edison (SCE)
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Dana Kim
WORD CLASS INFORMATION SYSTEMS LEADERSHIPInformation Technology professional with a demonstrated history of client-focused leadership in the planning and delivery of information technology initiatives that have strong emphasis on accurate analysis, purchasing, distribution, and installation of critical software and hardware products and service. Superior understanding of financial impacts associated with cost of ownership, depreciation factor and maintenance costs for ROI identification and reporting. Exceptional success working with enterprise client teams with varying corporate cultures to consistently deliver highly visible products and services on time, on budget and with client-recognized quality. A snapshot of my knowledge, skills and abilities;• Continuous Improvement • Business Architect • Solution Architect • Information Strategic Roadmap Deployment • Enterprise Business Process • Operational Excellence • ERP Process Integration • PMP Proj/Prog Management • Functional & Organizational Change Management • Finance/HR/Legal Support • Utility, Technology, Manufacturing, Consulting Industry Experience • EAM, SCM, Sales & Distribution, CRM, GRC, Compliance & Audit Development & Optimization • FERC/NERC/CIP/SOX • Lean Six Sigma Green Belt
Experience
Itsm Product and Service Manager
Southern California Edison (SCE)
Jan 2026 — Present · Rosemead, CA, US
Education
USC Marshall School of Business
Bachelor of Science (BS), Management Information Systems, General
1996 — 2000
Skills
- Sap R/3
- Sap Erp
- Master Data
- Kpi Implementation
- Business Process Re-Engineering
- Project Management
- Enterprise Software
- Soa
- Software Documentation
- Compliance
- Solution Architecture
- Organizational Change Agent
- Business Process Improvement
- Pmp
- Enterprise Asset Management
- Software Project Management
- Sap Bw
- Grc
- Master Data Management
- Project Portfolio Management
- Business Process Design
- Business Architecture
- Performance Dashboards
- Sap Implementation
- Sd
- Sap
- Erp
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