Dana Kern

Front Desk Representative/Concierge at Aloft Boston Seaport Hotel

Role
Front Desk Representative Concierge at Aloft Boston Seaport District
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dana Kern

SUMMARY An entrepreneurial leader with a passion for enhancing and improving the quality for older adults. Years of elder care services experience providing accessible and affordable health care, housing, goods and services solutions. Recognized as meeting or exceeding organizational objectives and goals by forging strong internal and external strategic alliances, building cross-functional teams to achieve goals, and design programs that build loyalty, branding, customer retention. Competencies include: Leadership and Team Building: Convened local agencies, hospitals, City and State agencies, and grass roots service providers to plan and coordinate large scale health care conferences for multicultural older adults unable to access health care and health care information. Conferences served an average of 350 multilingual participants in 10 languages. Strategic Alliances, Marketing and Program Development: Developed educational programming for professional referral sources including geriatric care managers, hospital-based care managers, elder law attorneys, and other professionals working with the health care and senior care communities. Identify, establish and maintain referral relationships. Business and Philanthropic Development: Developed, planned, and owned two startup companies; a home health care agency and a manufacturing company designing women’s wear for disabled women. Grew home care business revenue to $5 million in 6 years. Chaired Fundraising committees for various organizations over the course of 15 years. Engaged Hebrew SeniorLife staff, residents and families across multiple campuses, departments and business lines to participate in annual Greater Boston Alzheimer\'s Walk. Successfully increased from 50 walkers to 350 walkers resulting in raised over a five (5) years period.

Experience

  1. Front Desk Representative Concierge

    Aloft Boston Seaport District

    Mar 2015 — Present · Boston, MA, US

Education

  • SUNY @ Stony Brook

    Bachelor's degree

Skills

  • Nonprofits
  • Physician Relations
  • Long-Term Care
  • Case Management
  • Nursing
  • Nonprofit Organizations
  • Program Management
  • Home Care
  • Independent Living
  • Palliative Care
  • Short Term Rehab
  • Assisted Living
  • Healthcare Management
  • Team Building
  • Mental Health
  • Hospitals
  • Organizational Development
  • Public Speaking
  • Patient Advocacy
  • New Business Development
  • Gerontology
  • Training
  • Social Services
  • Community Outreach
  • Treatment
  • Elder Care
  • Aging in Place
  • Strategic Planning
  • Customer Aquisition
  • Senior Services
  • Medicare
  • Marketing
  • Healthcare
  • Residential Care
  • Strategic Alliances
  • Case Managment
  • Retirement Homes
  • Community Development
  • Business Development
  • Leadership

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Dana Kern — Front Desk Representative Concierge at Aloft Boston Seaport District in Boston, MA, US | Unifers