Dana Crow
Us Managing Director, Client Success @IDX™
Signup · Get unlimited contacts
WORK HISTORY
Us Managing Director, Client Success @IDX™
Phoenix, AZ, US
Lead U.S. client success strategy, overseeing the health, retention, and growth of existing partnerships across priority sectors including higher education, healthcare, financial services, and senior living. Serve as a trusted senior partner to client leaders, ensuring our work delivers measurable business outcomes and long-term value. Partner cross-functionally with strategy, marketing, creative, and technology teams to bring integrated solutions to market, deepen executive-level relationships, and drive meaningful expansion within the existing client portfolio.
EDUCATION
University of Phoenix
MBA, Project Management
ABOUT DANA CROW
Dana is a seasoned digital agency leader with over 20 years of experience in managing client relationships, leading high-performing teams, and delivering innovative online marketing solutions. She is currently the EVP, Global Client Experience at IDX, a leading digital communications company that helps clients connect with their stakeholders through integrated strategies, platforms, and campaigns.In her role, Dana oversees the client experience department, which includes account management and client strategy. She is responsible for building and nurturing relationships with senior-level client leadership, providing a strong perspective, strategic voice, and vision. She is also passionate about advancing IDX\'s reputation through industry thought leadership and relationships, identifying new opportunities for growth and innovation, and coaching and mentoring internal talent. Some of the leading brands she has worked with include Marriott, Microsoft, Brookfield Asset Management, Purdue Global University, UPS, The Home Depot, University of Arizona, PUMA, and Jimmy Johns.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.