Dana Frank
Assistant Vice President of UX & Design at Navy Federal Credit Union
- Role
- Assistant Vice President of User Experience & Design at Navy Federal Credit Union
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Dana Frank
I have experience in global design leadership; growing and motivating design teams, applied design thinking, and data-informed product strategy and development driven by user-centered methodologies.Specialties: Design Thinking, Integrating functional design teams, Process Optimization, User Research, User-testing, Team Leadership, Project Management, Human Centered Design, Certified Usability Analyst CUA, Certified Experience Analyst CXA, UX/UI, Design Ops, Customer Experience
Experience
Assistant Vice President of User Experience & Design
Sep 2024 — Present · Vienna, VA, US
Support the innovation and transformation of Navy Federal\'s member experiences by leading enterprise wide UX & Design teams.
Education
Virginia Commonwealth University
BA, Communication Arts and Design
1995 — 1998
Skills
- Usability
- Wireframes
- Usability Design
- Digital Illustration
- Usability Engineering
- Instructional Design
- Production Management
- Leading People
- Adobe Illustrator
- Web Based Training Developer
- Oil Painting
- Leading Cross Functional Teams
- Production Planning
- Storyboarding
- Project Management
- Art Direction
- User Interface Design
- Marketing
- Cross-Functional Team Leadership
- User Experience
- Web Development
- Technical Drawing
- Visual Communication
- Leadership
- Visual Communications
- Multimedia
- Creative Direction
- Usability Testing
- Marketing Communications
- Illustrator
- Mobile Applications
- Illustration
- Graphics
- Team Leadership
- Multimedia Project Management
- Wireframing
- Graphic Design
- Interaction Design
- Brand Development
- Animation
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