Dana H
Customer Success Manager @Salesforce
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WORK HISTORY
Customer Success Manager @Salesforce
Toronto, ON, CA
EDUCATION
Project Management Institute
PMP, Project Management
York University
BSC, Honors in Computer Science
Canadian Securities Institute
CSC, Canadian Securities Course (CSC)
Project Management Institute
PMI-Agile Certified Practitioner, Project Management
University of Toronto - Rotman School of Management
Master of Business Administration, MBA
SKILLS
ABOUT DANA H
Primary point of contact for customers. Dedicated Customer Success Manager with strong communication skills, interpersonal skills, and exceptional problem solving abilities. Independent and able to assess and execute decisions with focus on client impact. Results oriented ready to take on the most challenging and complex cross functional projects and programs. Aligns to overall business strategies, engages multiple stakeholders (internal business leaders, clients, and vendors) to solve problems and deliver creative solutions.
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