Danae Husary
Principal Customer Success Manager @ Pontera | TEDAI SF 2024 + 2023!
- Role
- Principal Advisor Success Manager at Pontera
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Danae Husary
From Center Stage to SaaS Success. 🩰 Before navigating the world of Fintech and high-growth GTM ecosystems, my \'office\' was a dance studio. My early career was forged in 8 AM ballet classes and grueling evening rehearsals—a constant cycle of auditions, high-stakes performances, and the resilience required to turn rejection into growth. That discipline is exactly what I bring to the fast-paced tech world todayThat world taught me three things that define my corporate performance today:Discipline: I obsess over the \"form\" and execution of a strategy, I am discpilined to go above and beyond my targets, and I have a streak of friendly competition that thrives in ambitious environments.Resilience: Turning \'no\'s\' into feedback, into questions. Not fearing rejection or hard truths.Performance: Whether it\'s a weekend show, a high-stakes stakeholder QBR, or an in-person kickoff, I know how to connect with my audience, command a room, and deliver. What I do now:I’m a Customer Success leader with an energetic, hunter-driven mindset. I specialize in building, standardizing, and optimizing CS processes from the ground up—turning chaotic, high-growth environments into scalable, efficient machines. I bridge the gap between product capability and industry-specific needs, creating tailored solutions that evolve transactional clients into deeply integrated partners.The Track Record: Built, improved, and scaled CS frameworks at Pontera, TED AI, and Wonder.🤝 Deepened stakeholder relationships by tailoring outreach to what actually moves the needle. Consistently optimizing workflows to ensure \"high-touch\" service doesn\'t mean \"low-efficiency\"Every week in this fast-paced environment is a new masterclass. I’m constantly diving into how I can sharpen my process, move more efficiently, deepen my engagement, and learn learn learn.Dance gets to be my outlet now!
Experience
Principal Advisor Success Manager
Oct 2025 — Present · NY, US
Regional and Strategic Firm-wide Success (Adoption & Expansion)
Education
UC Irvine
Bachelor of Education - BEd, BFA Dance Performance, Sales and Marketing Operations/Marketing and Distribution Teacher Education
2015 — 2019
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