Danae Husary

Principal Customer Success Manager @ Pontera | TEDAI SF 2024 + 2023!

Role
Principal Advisor Success Manager at Pontera
Location
Brooklyn, NY, US
LinkedIn followers
500 followers

About Danae Husary

From Center Stage to SaaS Success. 🩰 Before navigating the world of Fintech and high-growth GTM ecosystems, my \'office\' was a dance studio. My early career was forged in 8 AM ballet classes and grueling evening rehearsals—a constant cycle of auditions, high-stakes performances, and the resilience required to turn rejection into growth. That discipline is exactly what I bring to the fast-paced tech world todayThat world taught me three things that define my corporate performance today:Discipline: I obsess over the \"form\" and execution of a strategy, I am discpilined to go above and beyond my targets, and I have a streak of friendly competition that thrives in ambitious environments.Resilience: Turning \'no\'s\' into feedback, into questions. Not fearing rejection or hard truths.Performance: Whether it\'s a weekend show, a high-stakes stakeholder QBR, or an in-person kickoff, I know how to connect with my audience, command a room, and deliver. What I do now:I’m a Customer Success leader with an energetic, hunter-driven mindset. I specialize in building, standardizing, and optimizing CS processes from the ground up—turning chaotic, high-growth environments into scalable, efficient machines. I bridge the gap between product capability and industry-specific needs, creating tailored solutions that evolve transactional clients into deeply integrated partners.The Track Record: Built, improved, and scaled CS frameworks at Pontera, TED AI, and Wonder.🤝 Deepened stakeholder relationships by tailoring outreach to what actually moves the needle. Consistently optimizing workflows to ensure \"high-touch\" service doesn\'t mean \"low-efficiency\"Every week in this fast-paced environment is a new masterclass. I’m constantly diving into how I can sharpen my process, move more efficiently, deepen my engagement, and learn learn learn.Dance gets to be my outlet now!

Experience

  1. Principal Advisor Success Manager

    Pontera

    Oct 2025 — Present · NY, US

    Regional and Strategic Firm-wide Success (Adoption & Expansion)

Education

  • UC Irvine

    Bachelor of Education - BEd, BFA Dance Performance, Sales and Marketing Operations/Marketing and Distribution Teacher Education

    2015 — 2019

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Danae Husary — Principal Advisor Success Manager at Pontera in Brooklyn, NY, US | Unifers