Dana Gerber
Manager, Instructional Design and Learning Technologies @Bread Financial
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WORK HISTORY
Manager, Instructional Design and Learning Technologies @Bread Financial
Columbus, OH, US
Lead a team of seven instructional designers delivering enterprise learning solutions across onboarding, leadership development, professional and behavioral skills, and other critical capability areas.•Own the strategy and execution of corporate and Care Center onboarding, ensuring learning experiences are consistent, scalable, and aligned to business priorities and performance expectations. •Drive the design and development of learning across multiple modalities (instructor-led, eLearning, video, in-person experiences, etc.) in close partnership with program managers and cross-functional stakeholders.•Strengthen enterprise capability building by aligning learning strategies with talent priorities, leadership expectations, and long-term skill needs.•Lead the shift from reactive, order-taking work to a consultative, outcomes-driven approach that improves how learning needs are identified, evaluated, and prioritized. •Improve learning operations by refining intake processes, clarifying roles and responsibilities, and establishing standards that increase predictability, quality, and efficiency.•Apply root cause analysis and Lean Six Sigma principles to ensure learning is the right intervention and solutions are targeted to the true business problem. •Build strong, cross-functional partnerships to align on success measures, define scope, and deliver practical, sustainable learning solutions. •Enable programs at scale by introducing templates, repeatable processes, and ways of working that reduce rework and increase consistency across the learning portfolio. •Coach and develop designers to operate as strategic partners while strengthening design quality, stakeholder confidence, and team maturity. •Build a high-trust, high-performance team culture grounded in clear expectations, accountability, and mutual respect. •Lead with empathy and decisiveness, navigating difficult conversations when needed to maintain team health, clarity, and performance.
EDUCATION
Ohio University
Bachelor's Degree, Organizational Communication; Business Technology
SKILLS
ABOUT DANA GERBER
I’m an Instructional Design Manager focused on learning strategy, people leadership, and helping organizations make better decisions about where learning can create real impact.At Bread Financial, I lead a team responsible for enterprise learning strategy and design across onboarding and core capability programs. This includes corporate onboarding, Care Center onboarding, and enterprise initiatives that support leadership expectations, professional skills, and long-term capability needs. I set direction, establish standards, and guide how learning work is prioritized and approached across audiences and modalities.A key part of my role is moving learning work from reactive, order-based requests to a more consultative, outcomes-driven model. I focus on strong intake, clear prioritization, and systems thinking to ensure learning investments are aligned to business needs and built to scale. I regularly apply root cause analysis and Lean Six Sigma principles to determine when learning is the right solution and to improve how learning work flows through the organization.As a leader, I value clarity, trust, and accountability. I work to create teams where expectations are clear, people feel supported and challenged, and quality is consistent. While I’m no longer designing day to day, I bring a strong design mindset to decision-making, coaching, and setting direction for my team’s work.My approach is thoughtful, practical, and collaborative. I’m drawn to work that sits at the intersection of people leadership, operational clarity, and learning strategy that lasts.
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