Dana Claire Discher

Process Improvement Consultant @Pulte Mortgage

Golden, CO, US
MOBILE NUMBERS
+17•••••••16

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WORK HISTORY

May 2017 — Present

Process Improvement Consultant @Pulte Mortgage

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Denver, CO, US

Leverage Lean Six Sigma methodology and project management to help senior leaders reach strategic goals by enhancing efficiency and quality.

EDUCATION

2007 — 2007

Wheaton College

Spanish Language and Literature

2000 — 2004

Conifer High School

Diploma

2004 — 2008

Malone University

Bachelor of Arts (B.A.), Spanish Language and Literature

SKILLS

Cross-Functional Team LeadershipFinancial ServicesRequirements AnalysisBusiness Process ImprovementMicrosoft OfficeStrategyCall CentersTeam LeadershipTrainingSharepointSpanishProblem SolvingChange ManagementAnalysisCustomer ServiceProcess ImprovementRisk ManagementContent ManagementAnalytical SkillsBusiness Process MappingBusiness ProcessWritingStrategic PlanningCustomer Relationship Management (Crm)Public SpeakingLean Six SigmaTeam FacilitationBusiness AnalysisContinuous ImprovementProject ManagementLeadership

ABOUT DANA CLAIRE DISCHER

Energized by solving problems, I inspire change with 4 key skills: process and data analysis, leading cross-functional teams to identify solutions, rallying teams via change management and bringing goals to reality through project management.Globally minded, I am energized by designing and modifying processes for an enhanced experience for process participants and an improved product for the customers. I enjoy facilitating and presenting to improve understanding and gain buy-in on cross-functional initiatives. • Intuitive, energetic and assertive leader who takes the initiative to facilitate change• Collaborates with others to understand problems/barriers and brainstorm how to improve the existing situation by optimizing opportunities• Analyzes data to create strategic plans and solutions• Vision casts to connect and rally others and influence positive changeAreas of Expertise:• Vision Casting and Change Management• Continuous Improvement • Cross-functional Leadership• Strategic Planning and Data Analysis• Tactical Implementation• Process Documentation• Training• Communication• Global Experience & Multi-Lingual (Spanish & Polish)

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