Dana Broich
Customer Service Unit Manager at Westfield Insurance
- Role
- Customer Service Manager at Westfield Insurance
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Dana Broich
Customer-focused leader with 29 years of experience in contact center operations…
Experience
Customer Service Manager
Feb 2024 — Present · US
Education
Ohio University
Bachelors of Business Administration
Skills
- Peoplesoft
- Employee Relations
- Recruiting
- Leadership
- Change Management
- Property & Casualty Insurance
- Process Improvement
- Sales
- Call Center
- Employee Benefits
- Call Centers
- Management
- Team Building
- Performance Management
- Insurance
- Coaching
- Customer Service
- Training
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