Dana Zigmund

About Dana Zigmund

As a Portfolio Leader at Alight, my focus is on navigating the complexity of HR and benefits to deliver scalability, growth, and long-term value for clients through communication solutions.I operate with an enterprise mindset—balancing portfolio health with high-stakes client outcomes. Whether I’m coaching leaders through a critical decision or building repeatable solutions that scale across a book of business, I bridge the gap between high-level strategy and hands-on execution.What I bring to the table-Portfolio Growth: Expert ownership of revenue and retention for a multi-million dollar portfolio-Strategic Influence: Leading cross-functionally and building alignment across sales, product, and delivery-People-First Leadership: Investing in talent and creating empowered, high-performing team environments-Actionable Insight: Turning patterns into strategy and risks into opportunities.

Experience

1. Portfolio Leader, Director

   Alight Solutions

   Apr 2024 — Present · Kansas City, MO, US

   As a Portfolio Leader in Alight\'s Engagement Services practice, I provide strategic and operational leadership across a $10M+ client portfolio, guiding teams and clients through complex HR and benefits challenges with a focus on long‑term value, growth, and scalability. I operate at the enterprise level—balancing portfolio health, client outcomes, and team performance while shaping how we move from selling products to solving problems.I lead with a consultative, enterprise mindset, partnering closely with Client Leaders, product, sales, and delivery teams to identify patterns across clients, anticipate risk and opportunity, and turn insight into action. My work centers on helping organizations navigate complexity—aligning strategy, engagement, and execution to deliver results that matter both to the client and the business.I’m equally comfortable setting direction and rolling up my sleeves—whether that’s coaching leaders through high‑stakes decisions, evolving engagement models, or building repeatable solutions that scale across a book of business.I’m people‑first in how I lead. I invest in developing talent, strengthening cross‑functional partnerships, and creating environments where teams feel confident, trusted, and empowered to do their best work. I’m especially energized by roles that require enterprise thinking, influence without authority, and ownership of outcomes—where success is measured not just by delivery, but by sustained client impact and growth.Leadership strengths I bring forward-Portfolio ownership with a focus on revenue, retention, and growth-Enterprise‑level problem solving grounded in client realities-Strong executive presence and stakeholder partnership-A track record of developing people, processes, and scalable solutions-Clear, confident decision‑making in complex environments

Education

• Ball State University

  B.S., Journalism

  1992 — 1996

• Roosevelt University

  M.S., Integrated Marketing Communication

  2001 — 2004

Skills

• Marketing Communications
• Employee Engagement
• Communication Training
• Communications Planning
• Strategic Communications
• Editing
• Public Relations
• Internal Communications
• Media Relations
• Corporate Communications