Dana Spivey
Senior Leader, Duo Customer Success
- Role
- Senior Leader, Customer Success Specialists, Duo Security at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
Experience
Senior Leader, Customer Success Specialists, Duo Security
Jan 2023 — Present
April 2024 - Present: Our group was moved into the Cisco CSS organization. I am the Senior Leader for the Duo CSE teams covering the Americas. I am responsible for seven leaders and 40+ individual contributors.May 2023 - April 2024: Began taking on additional responsibilities/segments in May 2023. Senior Leader for all of our CSE leaders and teams.Jan 2023 - May 2023: Senior Leader for our QuickStart, Small/Mid, and Public Sector CSE teams.
Education
Pitt Community College
Associate of Arts and Sciences (AAS), Computer Information Technology
2008 — 2011
East Carolina University
Bachelor of Science (B.S.), Industrial Technology
2011 — 2014
Skills
- Lan Switching
- Internet Protocol Suite (Tcp/Ip)
- Routing
- Windows Server
- Ccna
- Computer Hardware
- Microsoft Excel
- Network Security
- Microsoft Office
- Troubleshooting
- Cisco Ios
- Networking
- Cisco Systems Products
- Technical Support
- Windows 7
- Cisco Technologies
- Red Hat Linux
- Customer Service
- Network Engineering
- Cisco Routers
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