Bohdana Saprun
Senior Product Manager @Alteos
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WORK HISTORY
Senior Product Manager @Alteos
Berlin, DE
Being part of AXA, Alteos has emerged as one of Europe’s leading embedded insurance providers, offering a diverse portfolio of insurance-as-a-service solutions, seamlessly integrated and ready for purchase at the point of sale (POS).Key responsibilities- Defined and executed product roadmap for insurance products (Partner Experience team), aligning with business and customer needs- Conducted market research and competitive analysis to ensure product relevance and competitiveness- Collaborated with internal stakeholders (sales, marketing, support) to align on priorities and goals- Managed the product backlog, prioritizing features and improvements based on customer feedback, analytics and market research- Gathered and analyzed customer feedback to enhance product offerings and improve customer satisfaction- Defined product requirements and user stories, ensuring alignment with business goals- Led cross-functional teams (design & development) to deliver product initiatives.Achievements:Partner Portal EnhancementsLed the development and implementation of key features in the Partner Portal to improve partner engagement and streamline business processes. Outcomes:1. Increased partner engagement and satisfaction by enabling self-service capabilities for claims and policies.2. Reduced manual intervention by 30% in claims processing and policy management.3. Enhanced portal usability, resulting in a 25% decrease in partner support requests related to claims and policies.Commission Process AutomationLed the automation of the commission statement generation process, centralizing all partner information and commission configurations in one system. Outcomes:1. Reduced commission processing time from 14 hours to under 1 hour, a 90% reduction in manual effort.2. Improved the accuracy of commission statements, minimizing human error and reducing the need for manual retries.
EDUCATION
V. N. Karazin Kharkiv National University
Master's degree
European-University Viadrina
Certificate of Successful Completion of an Exchange Semester
V. N. Karazin Kharkiv National University
Bachelor of Arts - BA
ABOUT BOHDANA SAPRUN
Product Manager and Product Owner with a strong track record of leading cross-functional teams, defining product strategy, and delivering end-to-end solutions in agile environments. Skilled in stakeholder management, backlog grooming, user research, and data-driven decision making. Passionate about creating scalable, customer-first products that solve real problems and drive business impact.
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