Dana Posocco
Owner/Founder of Perfectly Sorted & Design
- Role
- Customer Experience Senior Associate at Orchard
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Customer Experience Senior Associate
Jul 2021 — Present
Managed leads and follow ups with prospects using CRM software-Serviced existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets-Recommend changes in products, service, and policy by evaluating results and competitive developments-Monitored competition by gathering current marketplace information on pricing, products and new products-Maintained efficient time management skills to ensure maximum customer contact and highest level of customer service-Assisted the business development team to gain partnership with builders throughout our different markets-Obtained four real estate licenses in order to service more Orchard markets.
Education
Penn State University
Hotel, Motel, and Restaurant Management
2011 — 2015
Skills
- Banquets
- Human Resources
- Nonprofits
- Restaurants
- Micros
- Teamwork
- Management
- Interviews
- Social Networking
- Event Planning
- Social Media
- Customer Service
- Microsoft Office
- Time Management
- Hospitality Management
- Hospitality
- Powerpoint
- Event Management
- Meeting Planning
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