Dana Plate

Manager Customer Solutions, Corporate Accounts & Global Service @Nexeo Plastics

Nexeo Plastics/Solutions: divestiture from AshlandManage team of US domestic and export customer service representatives servicing large customer accounts and exports in a distribution environment. Manage customer solutions supervisor for Nexeo Plastics Mexico customer service team. Responsibilities include development and implementation of processes both inside and outside of SAP systems environment; customer interaction on escalated issues; personnel training, development and management; lead and participate on project teams, including LEAN, to improve efficiencies and enhance customer service.