Dana Plate
Manager Customer Solutions at Nexeo Plastics
- Role
- Manager Customer Solutions, Corporate Accounts & Global Service at Nexeo Plastics
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Dana Plate
Nexeo Plastics (was Solutions): divestiture from Ashland Manage team of US domestic…
Experience
Manager Customer Solutions, Corporate Accounts & Global Service
May 1994 — Present
Nexeo Plastics/Solutions: divestiture from AshlandManage team of US domestic and export customer service representatives servicing large customer accounts and exports in a distribution environment. Manage customer solutions supervisor for Nexeo Plastics Mexico customer service team. Responsibilities include development and implementation of processes both inside and outside of SAP systems environment; customer interaction on escalated issues; personnel training, development and management; lead and participate on project teams, including LEAN, to improve efficiencies and enhance customer service.
Skills
- Salesforce.com
- Access
- Sap
- Sales Operations
- Customer Service
- Forecasting
- Continuous Improvement
- Supply Chain Management
- Management
- Supply Chain
- Cross-Functional Team Leadership
- Sap R/3
- Training
- Logistics
- Customer Satisfaction
- Lotus Notes
- New Business Development
- Pricing
- Purchasing
- Process Improvement
- Outlook
- Lean Manufacturing
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